ShipBob was founded by Dhruv Saxena and Divey Gulati in 2014. Since then, it has become one of the fastest-growing tech companies in America. It is essentially a tech-enabled fulfilment provider. The company is known to provide the best fulfilment services for their merchants. Thereby helping them focus more on what’s important, i.e. making their business grow.
Moreover, helping them deliver a remarkable customer experience. ShipBob has developed from working out of Dhruv’s apartment to having a fully-fledged headquarters in Chicago. Now the company has hundreds of thousands of square feet of warehouse space across the US. However, despite their success and popularity, our goal remains the same.
Their goal is to provide best-in-class shipping services to small to mid-size businesses. ShipBob’s fulfilment centres are located in multiple locations giving route to direct contact with customers. Furthermore, these centres act as tools to maintain control over inventory, orders, and shipments. Currently, 5,000+ e-commerce businesses trust this platform to fulfil approximately over 1 million orders per month consistently.
How does ShipBob work?
ShipBob uses its proprietary software across its entire fulfilment network for a comprehensive customer experience. Once a customer places an order, orders are automatically sent to their warehouses. At the warehouse, inventory is picked, packed, and shipped to the business’s customers. ShipBob’s fulfilment services help businesses optimize for time and cost.
Thus, using the delivery experience helps them beat customer expectations and own more of the customer relationship. The company provides streamlined fulfilment from your online store to your customer’s door. Connect your store and send them your products. The company will store your inventory securely in our fulfilment centres.
Consequently, your customers place orders in your store. However, ShipBob picks, packs, and ships these orders to your customers. Getting on board is easy and helpful. The company has onboarded thousands of e-commerce merchants and helped some of the fastest-growing brands scale effortlessly. ShipBob’s team sets your business up for success with everything. This includes configuring your shipping options to syncing your online store.
Programs and Services at ShipBob
ShipBob has a network of fulfilment centres. Thereby giving businesses the to split their inventory across their locations strategically. Thus, getting products from point A to point B more quickly and affordably. Storing inventory near customers helps businesses reduce the shipping zones and costs associated with shipping orders to faraway destinations.
The distributed list also helps companies stay competitive by offering two-day shipping to their customers. ShipBob’s algorithm automatically selects the warehouse and carrier to provide the quickest turnaround at the best price. Their proprietary algorithm uses a combination of ground, air, and regional carriers to provide high on-time delivery rates.
This strategy has helped merchants associated with ShipBob to bring 13% savings to their bottom line. ShipBob offers a 2-Day Express Shipping Program that enables fast delivery for all continental US orders. This is true for any of their e-commerce store integrations. With 2-day shipping as the standard, merchants have also reduced cart abandonment by 18% and increased average order value by 97%.